| |  |  |  | | | | Returns & Exchanges | Unused Product: Absolute Socks accepts returns or exchanges for any unused product within 30 days of purchase. Products must have original tags. Absolute Socks does not accept returns or exchanges for used product or unused products if labels have been removed.
ALL SALES FINAL FOR CLEARANCE ITEMS. No refunds will be issued and items will be discarded.
We inspect all items prior to shipping and every effort is made to ship orders correctly. However, if an item is received either damaged or incorrect item shipped, you must notify us within 10 days of receipt of order and we will make arrangements for replacement items to be sent. Claims will not be accepted after this time period.
**Special order items may be subject to a 20% re-stocking fee.
Included with every order is an invoice/packing slip which shows your order detail, and serves as our Exchange/Return Form. Please refer to the back of this slip for instructions on how to return or exchange your item(s). We suggest that you return your package via Insured Parcel Post (US Mail) or an equivalent method of your choosing. Please keep your shipper's receipt until you have received your exchange or refund. If you request a refund, we will refund using your original payment method. Please include a contact phone number, email address or fax number in case we have any questions about your return.
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We handle returns with exchange requested as two separate transactions. While we will charge your credit card for the second item, we'll promptly refund the amount of the original item, upon receipt of your return.
Unless the exchange occurred as a result of our error, we do not refund postage and handling. Please send all returns or exchanges to:
Absolute Stores / Returns
25A Gramar Ave
Prospect CT 06712
Toll Free 1-877-532-6588
International Calls - 1-203-758-6400
Fax 203-758-0613
Absolutesocks@absolutesocks.com
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